1UP Competitions

Privacy Policy

This Privacy Policy explains how 1UP COMPETITIONS LTD (“we”, “our”, “us”) collects, uses, and protects your personal data when you use https://1upcompetitions.co.uk.

We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Company Name: 1UP COMPETITIONS LTD
Website: https://1upcompetitions.co.uk
Email: info@1upcompetitions.co.uk

1UP COMPETITIONS LTD is the data controller responsible for your personal data.

2. What Information We Collect

We may collect and process the following types of personal data:

2.1 Identity Data

  • Full name

  • Date of birth

  • Username

2.2 Contact Data

  • Email address

  • Telephone number

  • Postal address

2.3 Transaction Data

  • Purchase history

  • Entry details

  • Payment confirmations

(Note: We do not store full payment card details. Payments are processed securely via third-party providers.)

2.4 Technical Data

  • IP address

  • Browser type

  • Device information

  • Cookies and usage data

2.5 Marketing Data

  • Communication preferences

  • Newsletter subscriptions

3. How We Collect Your Data

We collect data when you:

  • Create an account

  • Enter a competition

  • Make a purchase

  • Contact us

  • Subscribe to marketing emails

  • Browse our website (via cookies)

4. Legal Basis for Processing

We process your personal data under the following lawful bases:

4.1 Contractual Obligation

To administer competitions and deliver prizes.

4.2 Legal Obligation

To comply with UK law, fraud prevention, and financial regulations.

4.3 Legitimate Interests

To improve our services, prevent fraud, and maintain website security.

4.4 Consent

For marketing communications (you may withdraw consent at any time).

5. How We Use Your Data

We use your data to:

  • Process competition entries

  • Verify eligibility (including age verification)

  • Contact winners

  • Deliver prizes

  • Process payments

  • Prevent fraud and abuse

  • Respond to enquiries

  • Send marketing communications (if opted in)

6. Sharing Your Data

We may share your data with:

  • Payment processors

  • Website hosting providers

  • IT and security service providers

  • Legal or regulatory authorities (if required by law)

We do not sell your personal data.

All third-party providers are required to protect your data in accordance with UK GDPR.

7. International Transfers

If we transfer your data outside the UK, we ensure appropriate safeguards are in place, such as:

  • UK-approved Standard Contractual Clauses

  • Adequacy decisions

8. Data Retention

We retain your personal data only as long as necessary:

  • Account data: While your account is active

  • Transaction data: Up to 6 years (for tax/legal purposes)

  • Marketing data: Until you unsubscribe

9. Your Rights Under UK GDPR

You have the right to:

  • Access your personal data

  • Request correction

  • Request erasure (“right to be forgotten”)

  • Restrict processing

  • Object to processing

  • Data portability

  • Withdraw marketing consent

To exercise your rights, contact:
info@1upcompetitions.co.uk

10. Complaints

If you are unhappy with how we handle your data, you have the right to complain to:

Information Commissioner’s Office (ICO)
Website: https://ico.org.uk

We would appreciate the opportunity to resolve concerns before you approach the ICO.

11. Data Security

We implement appropriate technical and organisational measures to protect your data, including:

  • SSL encryption

  • Secure hosting

  • Restricted staff access

  • Fraud monitoring systems

12. Marketing Communications

You will only receive marketing emails if:

  • You have opted in; or

  • You are an existing customer and have not opted out

You can unsubscribe at any time via the link in our emails.

13. Cookies

We use cookies to:

  • Improve website performance

  • Analyse traffic

  • Personalise user experience

For full details, see our Cookie Policy.

14. Children

Our competitions are strictly for individuals aged 18 and over.

We do not knowingly collect data from minors.

15. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

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